Хотите потерять свои деньги нервы и испортить себе отпуск- то обращайтесь в Букинг

Отзыв будет отрицательный, длинный. Негативные коменты, оставьте при себе, мы пишем то что было. Лохи не лохи, это с каждым новичком так может быть. Спасибо за понимание.
Поехали:
Сайт типа номер 1 Букинг, на самом деле, рассадник мошенников, даже сами сотрудники могут быть причастными к воровству ваших денег.
В интернете Букинг занимает в топ 1 место, вот и мы решили заказать апартаменты через них. Решили летом 2020г, отдохнуть в центе Сочи. Бронировали за ранее дней за 10. Нашли квартиру через сайт, зарезервировали, там была отмена бесплатного бронирования за сутки до заселения. Тут же нашли ещё лучше, эту отменили, новую сохранили и написали в Букинг через их сайт, как и кому оплачивать, так как у них не понятно новичку. Единственно, что было понятно, это то, что если мы откажемся меньше чем за сутки, то всю сумму мы потеряем (так было написано в Букинг красными буквами), мы подумали тогда, что значит деньги нужно как-то перевести в Букинг в резерв.


вета не дождались от Букинг, через сутки написали опять же через их сайт только владельцу квартиры (там есть такая функция), тот ответил тут же, мол когда заселитесь в личном кабинете нажмёте и мне деньги придут. В дальнейшей с ним переписке, он сказал, что встретит на вокзале Сочи, отвезёт до квартиры и всё такое. Он написал, что если всё нас устраивает то оформляйте и тут же в этом сообщении была ссылка, та самая мошенническая ссылка ведущая на точную копию страницы Букинг. А Букинг всё молчал, хотя всю переписку нашу видел. Мы без задней мысли на эту ссылку нажали, там процедура оформления, нужно было ввести всю инфу по Сбербанк карте, что мы и сделали. И оплатили большую сумму за неделю. Деньги почему-то не списались. На утро начали оформлять с другой Сбербанк карты, платёж подтвердили одноразовым паролем от Сбера, деньги списались. Хозяин апартаментов увидел подтверждение и сказал за сутки с нами свяжется. Мы сами идиоты, сразу ему не позвонили и не узнали, что по чём, а зря. У же в поезде мы занервничали почему он не звонит, стали звонить ему и БОЛТ, номер был не зарегистрирован, мы в шоке, звоним в Букинг, а до них дозвонится, это жесть, особенно с поезда где сеть пропадает, интернет не стабильный чтобы написать письмо, но как то все же дозвонились по платному телефону (бесплатного у них нет на номер 800), в первый раз с нами разговаривал какой-то наркомам, прям орал, что Букинг не ворует .

или и не отвечали, это у них в крови. Кстати, ещё в поезде сотрудник Букинг предложили нам другой вариант более дорогой, но мы их послали по дальше, чтобы не лишится ещё одной кругленькой суммы. Мы сами на вокзале позвонили через сайт Авито и нашли квартиру дешевле, а куда было деваться, дикарем так дикарем. Через несколько дней у нас ночью крадут деньги с первой карты которая не прошла тогда. Кто то, что то купили в две суммы на Валберес, была третья сумма на 60000₽, но на карте такой суммы не оказалось. Мы позвонили в Валберес, там подтвердили, что это мошенники и вернули через сутки всю украденную сумму, за что им большое спасибо, сервис у них на высоте. Затем мы тут же звоним в Сбербанк, обе карты блокируют (хотя и раньше звонили им с поезда но они тогда не посоветовали заблокировать карты), поехал в Сочах в Сбер написал заявление на кражу, ответ был отрицательный об возврате нам денег, ведь мы же сами тогда вводили одноразовый пароль. Деньги тогда ушли на карту Связного, но мы не обратили на это внимание.
Обидно то, что такая большая фирма, работающая в 75 странах мира с 1500 сотрудников, а безопастности ноль, обещают одно, даже изменяются (для хохмы), а по факту ни денег ни жилья, да и отпуск испорчен.
Отзыв решили написать когда Букинг написал нам, что денег не вернёт и это окончательно, посоветовали обратится в полицию.

т и показало своё нутро Букинг, свою гнилую душенку. А вдруг эти аферы делают сами сотрудники, потому это думаем, что эта хата весит до сих пор на их сайте, и сколько там у них ещё будет обманутых людей, а мы им об этом писали и ни раз, чтобы заблокировали эту квартиру и хозяина, но бесполезно.
Итог: решать Вам, но безопастности в Букинг ноль (например как на алиэкспресс). Мы бы посоветовали обходить стороной эту шарагу, или всё сто раз проверить, хотя и это может не спасти. Кстати наш негативный отзыв не один такой, их много, зря мы их сначала не изучили.
Всем добра.

Источник: life-trip.ru

Booking hotelsReview of Booking.com

David, I’m writing because I know you recommend Booking.com, and (after many positive experiences booking with them) I recently had an *atrocious* experience that made me think the way we think about these things is wrong.


My family and I were going away for five nights in the summer; I booked a hotel through Booking.com. In the details section, I specified that it was for THREE adults. (In past bookings, there has been a way to specify both number of adults and number of children; for this listing, there was no option of specifying number of children–but neither was there anything saying children were not welcome.) So I specified three adults, and in the comments section, I noted that the reservation was for three adults and one child–and that if there was a problem with that, someone should let me know. This was a luxury boutique property, and was extremely expensive.

Imagine our surprise when we got there and, upon check-in, the proprietor immediately apologized to us and explained that they hadn’t noticed the comment until that evening–and that the rooms were all for *couples*, despite the fact that I had booked for THREE adults and one child. There were no larger rooms available, and since the hotel was at capacity, there was no option to give us a second room. Instead, two of our party slept on the floor for five nights. Other than that, the property was lovely, the breakfasts fantastic, the proprietors very accommodating. We have nothing but good things to say about this establishment.


When we returned home (a scant few days after our stay) I immediately wrote Booking.com and explained the situation. Since this was entirely their fault, at the very least I expected some sort of “$50 off towards your next stay” if not a significant refund–after all, we’d booked, through their site, for three (or four) people, and got a room for two!

Booking.com flatly refused to do anything. They insisted that it wasn’t their fault. (Well then, why use a consolidator at all?) They insisted that the ability to book for any number of guests was fine (despite the fact that, upon inspection of the hotel’s own website, it very clearly indicates that the only type of rooms they have are rooms for couples–there are no family rooms at this establishment.)

What irks me is not that we had a less-than-positive experience because of Booking.com — that could happen anywhere, and I certainly don’t expect Booking.com to have personal knowledge of every property they list.

What irks me is that, having been apprised of the problem, and since it was clearly their fault, they still refused to make it right. I sent literally dozens of emails of complaint, and kept receiving the tepid, “There’s nothing we can do about it.”


I have had good experiences with Agoda.com — and wouldn’t use Booking.com ever, for any reason. If they don’t stand by their mistakes, then what good are they? And since the prices are now ALL THE SAME at Hotels.com, Booking.com, and Agoda.com, there’s no reason for me to use a company whose customer service is so cavalier.

Curious to hear your thoughts on this.
/Fern

Источник: santorinidave.com

Which is the best hotel booking site?

One of the hardest parts of planning a trip is finding a place to stay. The hard part isn’t necessarily finding an available room; it’s finding an available room that you’ll be comfortable in. Whether booking a hotel, hostel, or apartment, it can be challenging to figure out if the rooms will live up to the pictures you see online. We’ve all booked hotels that looked great on the website only to check in and realize that those pictures were out of date. You never know if the site you’re using to book your hotels is trustworthy- they could be overselling the place or overcharging you, or both. That’s why we made this website. What we do is provide you with a detailed breakdown of each booking site, so you know which one is right for you, and can trust that you’re getting a great deal on a great room each time.

No matter where you are traveling to, our list of Top Hotel Booking Sites has you covered.


ese hotel booking sites offer deals with hotels all over the world, and they offer everything from budget rooms to five-star suites. We’ve done an exhaustive review of each site, too. One of the first, and most significant, factors to be considered as the interface and general usability. Any hotel booking website needs to be easy to navigate and use, but it’s doubly true for a hotel booking site. You’re going to be spending your hard-earned money booking a room, and you need to know everything there is to know about a hotel before committing to it. It doesn’t matter how great the offer is for a room if you can’t see it behind a constant stream of pop-up ads, or if the website is so difficult to navigate that you can’t find the information you want. That’s why one of the first things we look at for each website is the user interface, and we won’t give a high rating to a website with a bad interface. When you’re looking at hotels, hostels, and apartments, you don’t want to struggle to find the information you need. Some sites make it difficult to find information on amenities, location, or extra fees. Nobody wants to use a website that doesn’t make all the relevant room information easy to find. Pet fees are a great example; more and more people travel with their pets, and want to know if the room they’re looking at allows pets and, if so, how much extra it costs. For a lot of people, a hotel’s pet policy can be a deal-breaker, but it isn’t always easy to find. That’s the sort of thing we want to be able to find and understand easily.


What makes the difference between good and lousy Hotel booking sites?

We also take into account the search filters and sorting options that each site offers. The best hotel booking websites should do more than just give users the option to add a destination, arrival dates, departure dates, and a number of guests- that’s a basic need. A wider selection of search filters that allow customers to narrow down, which offers they see by adding specific preferences, makes all the difference. This isn’t just a way to save time while you’re searching for a room, it’s a way for you to be sure that you find exactly the kind of accommodations you want. You can narrow your search to hotels with swimming pools, rooms with a balcony, or the type of breakfast being offered. This way, you know when you book your room that it has exactly the amenities you want. You can eliminate the risk of booking a hotel that doesn’t include free breakfast if that’s important to you or guarantee that you only see hotels that have a fitness center or business center. Some hotels may not offer free wi-fi, and others may have paid high-speed internet options in addition to their free service. All of these could be a deciding factor for you in booking your hotel, but not every site gives you the ability to filter out hotels that don’t have those amenities. A broad, detailed selection of filters is also a sure sign that the site has done their due diligence on the hotels they work with, and is only booking rooms with hotels they know and trust. They can’t have that many filters if they don’t know the hotels well.


In addition to having good search filters, a variety of options to sort the search results is also important. It can prove enormously useful when looking for accommodation; ‘sort by’ options usually include sorting by price, distance from the city center, and average review score. With each of these, you can choose sort from highest to lowest, or lowest to highest. So, you can sort your search results to show the most affordable hotels first, or the hotels closest to the city center, or the ones with the highest reviews. If you need to find the most affordable option because you’re on a budget, or if you’re planning a business trip and want the accommodation closest to the town center, regardless of price, this feature is a huge help. Most hotel booking sites will offer the basics, allowing you to sort the hotel by price. Other sorting options are where some of these sites really shine. Price isn’t the most important factor on every trip, and things like location or the number of five-star reviews are what matter the most to a lot of people. You may be willing to pay more for a better experience, and if so, sorting the hotels by price is a waste of your time.

What about hotel booking sites loyalty programs?

We also look at the various loyalty programs that are offered by each site.


good loyalty program keeps you coming back by rewarding you for using the site. Loyalty programs are blatantly self-serving, but they benefit you, too. Especially if you are a frequent traveler who regularly stays in hotels for work, a loyalty program can be the biggest reason you choose one site over another. However, it is an important aspect of any booking service, whether it is for hotels and apartments, or flights and cruises, no matter how often you travel. Even if you only travel a couple of times per year, a loyalty program can offer you benefits. It might take a couple of years for those benefits to add up to something worthwhile, but that’s still better than nothing. Not every site has a loyalty program, so first, we sorted them into those that had one and those that didn’t. We then looked at what the benefits were and what it takes to earn them; if it takes five years of booking monthly trips just to earn the first benefit, it isn’t worth it. It also isn’t worth it if you can earn a benefit after two or three trips, but the benefit isn’t something you actually want. To have a good loyalty program, the rewards have to be earnable in a reasonable time frame, and they need to be worthwhile rewards.

How do I get the cheapest hotel rates with Hotel Booking Sites?

For many people, price is the first thing they look at it and often the biggest factor in choosing one hotel or apartment over another. That’s why we also considered whether hotel booking websites offered a price match guarantee. This is a feature that a lot of people overlook, but it can save you a lot of money. A price match guarantee means that if you find a room for a lower rate at the same hotel on a different site, they’ll match the price. For example, if you book a room on Expedia but then see that the same room at the same hotel was on Hotels.com for $50 less per night, Expedia would match that lower price if they had a price match guarantee. The price difference usually isn’t that large, and sometimes it’s only a few dollars. If you travel frequently, even a few dollars per night can add up quickly, though. The biggest advantage of a price match guarantee actually isn’t the money you might save if you find a lower rate on a different site. The biggest advantage is that it’s a statement of confidence from that hotel booking sites. Offering that kind of guarantee says that they really believe they have the best deals out there because they won’t offer that kind of guarantee if they think they’re going to have actually to use it very often. You can be fairly certain if you see a price match guarantee that you’re already getting the best deal available. The fact that you know without a doubt that you’ll save even more money if you find a lower price elsewhere is a bonus. You might be wondering why you wouldn’t just book with the cheaper site if you find a lower rate. There are two reasons: the first is that a quality site should offer a price match guarantee even after you’ve booked, so it’s worth your while to keep checking room prices after booking. The second goes back to the loyalty programs we mentioned. The cheaper hotel booking sites may not have one, or you may already be invested in the loyalty program of the site with the price match guarantee. If so, you really want to keep booking with them to keep earning rewards. A price match guarantee means that you don’t have to miss out on loyalty rewards just to get a better rate on a room. In the same vein, we looked for sites that offered price change notifications via email on the rooms that they’ve been looking at. Hotel booking sites that did not include this feature were marked down, while those that did not compare prices across a range of different sources were also noted for lack of transparency.

How do I find hotel deals with Hotel Booking Sites?

As well as a price match guarantee, we also looked at special secret hotel deals offered by each site. These deals allow users to book hotels at discounted prices in specific locations, with all the preferences they want in terms of location and amenities. The catch is that they will not know the name of the hotel until after the booking has been made. The reason hotels offer this to booking websites is that they want to fill their unused rooms, but they don’t want customers to hang around waiting for a price drop on the official website before booking. They hide the name and allow guests to find five-star hotels at three-star prices; customers get a great hotel at a great price, and hotels fill rooms that would otherwise have been empty, so it’s a win-win. Priceline, Lastminute.com, and Hotwire all offered these deals, among others.

Hotel Booking part of the sites

Finally, we reviewed the booking itself. We were specifically looking at whether you can make the final purchase on the hotel booking site itself, or you’re directed to a third-party site to complete the reservation. It is always simpler to do everything in one place, and it makes it easier to keep track of what you’ve booked and where if you can do it all through one hotel booking site. We felt that the ease of booking on one site compared with being forced to use a third-party website was a big enough factor in choosing a hotel booking site that we considered when reviewing every website.

Is Your List Ultimate Hotel Booking website list?

We’re confident that we’ve compiled a list of the absolute best hotel booking sites available today. It provides an unbiased view on every one of the sites, which means you can select the hotel booking site that’s the best fit for your needs. We don’t offer our opinion, all we do is lay out the facts and describe the experience of using each site. That means this isn’t a list of the sites that we like the best, and it’s an accurate list of the best hotel booking sites in existence. We made sure to rank the hotel booking sites based on tangible factors: user interface, price match guarantees, secret deals, search filters, and sorting, and other things that clearly mark some sites as being objectively better than others. Travelers often choose their destination based on the availability and affordability of the accommodations they find. Because our list guides you toward the hotel booking sites offering the best deals and the easiest tools for finding the hotel, hostel, or apartment you want, it’s a great tool for anyone planning a trip, whether you’re planning months in advance or you need to book a room at the last minute.

Источник: travelsites.com

Booking hotelsReview of Booking.com

David, I’m writing because I know you recommend Booking.com, and (after many positive experiences booking with them) I recently had an *atrocious* experience that made me think the way we think about these things is wrong.

My family and I were going away for five nights in the summer; I booked a hotel through Booking.com. In the details section, I specified that it was for THREE adults. (In past bookings, there has been a way to specify both number of adults and number of children; for this listing, there was no option of specifying number of children–but neither was there anything saying children were not welcome.) So I specified three adults, and in the comments section, I noted that the reservation was for three adults and one child–and that if there was a problem with that, someone should let me know. This was a luxury boutique property, and was extremely expensive.

Imagine our surprise when we got there and, upon check-in, the proprietor immediately apologized to us and explained that they hadn’t noticed the comment until that evening–and that the rooms were all for *couples*, despite the fact that I had booked for THREE adults and one child. There were no larger rooms available, and since the hotel was at capacity, there was no option to give us a second room. Instead, two of our party slept on the floor for five nights. Other than that, the property was lovely, the breakfasts fantastic, the proprietors very accommodating. We have nothing but good things to say about this establishment.

When we returned home (a scant few days after our stay) I immediately wrote Booking.com and explained the situation. Since this was entirely their fault, at the very least I expected some sort of “$50 off towards your next stay” if not a significant refund–after all, we’d booked, through their site, for three (or four) people, and got a room for two!

Booking.com flatly refused to do anything. They insisted that it wasn’t their fault. (Well then, why use a consolidator at all?) They insisted that the ability to book for any number of guests was fine (despite the fact that, upon inspection of the hotel’s own website, it very clearly indicates that the only type of rooms they have are rooms for couples–there are no family rooms at this establishment.)

What irks me is not that we had a less-than-positive experience because of Booking.com — that could happen anywhere, and I certainly don’t expect Booking.com to have personal knowledge of every property they list.

What irks me is that, having been apprised of the problem, and since it was clearly their fault, they still refused to make it right. I sent literally dozens of emails of complaint, and kept receiving the tepid, “There’s nothing we can do about it.”

I have had good experiences with Agoda.com — and wouldn’t use Booking.com ever, for any reason. If they don’t stand by their mistakes, then what good are they? And since the prices are now ALL THE SAME at Hotels.com, Booking.com, and Agoda.com, there’s no reason for me to use a company whose customer service is so cavalier.

Curious to hear your thoughts on this.
/Fern

Источник: santorinidave.com


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